Privacy policy

Last updated: March 21, 2026
This Privacy Policy describes how Linear Blocking Tools ("we", "us", or "our") collects, uses, and discloses personal information when you visit, use, or make a purchase from `https://www.linearblockingtools.com` (the "Site"), or otherwise communicate with us.

If you have questions about this Privacy Policy or want to exercise a privacy right, contact us at `sales@linearblockingtools.com` or through `/pages/contact`.

## 1. Personal Information We Collect

We collect personal information in the following ways:

### Information you provide directly

We may collect information you provide when you:
- place an order
- contact us
- create or use an account
- subscribe to marketing emails
- submit a product review, question, or other user-generated content
- request a return, refund, warranty claim, or customer support

This information may include:
- name
- billing address
- shipping address
- email address
- phone number
- order details
- payment-related information needed to complete your purchase
- the contents of messages, support requests, reviews, uploaded images, or videos you submit to us

Note: Payment card details are generally processed by our payment and ecommerce providers and are not stored by us in full.

### Information collected automatically

When you use the Site, we and our service providers may automatically collect certain information, including:
- IP address
- browser type
- device type
- operating system
- referring website or source
- pages viewed
- products viewed
- search terms
- interactions with the Site
- approximate location based on IP address
- cookie, pixel, and similar tracking data

### Information from orders and transactions

When you place an order, we collect information needed to:
- process payment
- fulfill and ship your order
- send order confirmations and shipping updates
- provide returns, refunds, warranty support, and customer service
- detect fraud or misuse

## 2. How We Use Personal Information

We may use personal information to:
- provide, operate, and improve the Site
- process and fulfill orders
- communicate with you about orders, customer service, returns, refunds, and warranty claims
- send transactional messages such as confirmations, invoices, and shipping updates
- send marketing communications if you have subscribed or otherwise permitted us to do so
- personalize your shopping experience
- detect, prevent, and investigate fraud, security incidents, and policy violations
- comply with legal obligations
- protect our rights, customers, and business

## 3. How We Disclose Personal Information

We may disclose personal information to trusted service providers and business partners that help us operate the Site and our business, including:
- ecommerce platform and checkout providers, including Shopify
- payment processors
- shipping carriers, fulfillment providers, and order-management providers
- email and marketing service providers, such as email subscription and campaign tools
- analytics and advertising partners, such as providers that help measure traffic, marketing performance, and ad conversions
- customer support, review, and onsite merchandising tools
- fraud prevention, security, and compliance providers

Based on the storefront and services currently in use, these providers may include services such as Shopify, Google, Meta/Facebook, Mailchimp, Judge.me, and related ecommerce support apps.

We may also disclose personal information:
- when required by law, subpoena, court order, or similar legal process
- to investigate or prevent fraud, abuse, or security issues
- to enforce our terms, policies, and legal rights
- in connection with a business transaction such as a merger, acquisition, financing, or asset sale

We do not sell personal information for money. However, we may share certain identifiers and online activity information with advertising and analytics partners, which may be considered "sharing" or a "sale" under some privacy laws.

## 4. Reviews, User Content, and Public Submissions

If you submit a review, question, testimonial, photo, video, or similar content through the Site or an integrated review platform:
- we may collect the information you submit
- some of that information may be displayed publicly, such as your display name, review content, rating, and uploaded media
- please do not submit sensitive personal information in public review fields

## 5. Cookies, Pixels, and Similar Technologies

We and our service providers use cookies, pixels, tags, and similar technologies to:
- keep the Site functioning properly
- remember preferences and cart information
- understand traffic and usage patterns
- measure marketing and advertising performance
- improve the Site and customer experience

These technologies may include tools provided by Shopify and third parties such as Google, Meta/Facebook, Mailchimp, Judge.me, and other ecommerce or marketing providers integrated with the Site.

Where required by law, we use consent tools or privacy settings to manage certain tracking technologies. You can also manage cookies through your browser settings, though doing so may affect Site functionality.

For more information about Shopify-related cookies, visit:
- `https://www.shopify.com/legal/cookies`
- `https://www.shopify.com/legal/privacy`

## 6. Behavioral Advertising

We may use personal information to show you relevant ads or marketing content on our Site and on other websites or platforms.

This may include using:
- website analytics
- ad conversion tools
- remarketing or retargeting technologies
- audience-building or customer-matching tools

You can limit certain targeted advertising by adjusting:
- your browser cookie settings
- your device privacy settings
- advertising platform settings
- available consent choices presented on the Site

Useful opt-out resources include:
- Network Advertising Initiative: `https://www.networkadvertising.org`
- Digital Advertising Alliance: `https://optout.aboutads.info/`
- Google Ads Settings: `https://adssettings.google.com/`
- Facebook Ad Preferences: `https://www.facebook.com/adpreferences/`

## 7. Data Retention

We retain personal information for as long as reasonably necessary to:
- provide our products and services
- maintain business and tax records
- resolve disputes
- enforce agreements
- comply with legal obligations

Retention periods can vary depending on the type of information and the reason we collected it.

## 8. Your Privacy Rights

Depending on where you live, you may have rights relating to your personal information, including the right to:
- request access to personal information we hold about you
- request correction of inaccurate information
- request deletion of personal information
- request a copy of certain personal information
- opt out of certain marketing or targeted advertising uses
- withdraw consent where processing is based on consent
- appeal a denied request where permitted by law

To make a privacy request, contact us at `sales@linearblockingtools.com` or through `/pages/contact`.

We may need to verify your identity before completing certain requests.

### EEA / UK

If you are located in the European Economic Area or the United Kingdom, we generally process personal information under one or more of the following legal bases:
- performance of a contract
- consent
- legitimate interests
- compliance with legal obligations

### California and other U.S. state privacy laws

If you are a California resident, or a resident of another U.S. state with applicable privacy rights, you may have the right to know, access, delete, correct, or opt out of certain data uses, subject to applicable exceptions.

If you use an authorized agent to submit a request on your behalf, we may ask for verification of that agent's authority.

## 9. International Transfers

Your personal information may be processed outside your state, province, or country, including in the United States and other jurisdictions where our service providers operate. When required, we rely on appropriate safeguards for international data transfers.

## 10. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will take appropriate steps to review and delete it where necessary.

## 11. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security.

## 12. Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, Site functionality, legal requirements, or operational needs. When we do, we will update the "Last updated" date above.

## 13. Complaints

If you have concerns about how we handle personal information, contact us first at `sales@linearblockingtools.com` or through `/pages/contact` so we can try to resolve the issue.

If you are located in a jurisdiction that gives you the right to complain to a regulator or data protection authority, you may also contact that authority directly.